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Repair shop software in practice

Phone repair shop management software

A phone awaiting diagnosis, a device waiting for parts and a completed repair each need a different next step. RepairWizard keeps the repair job, customer details, fault description and charges together so the workshop can follow the whole job.

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Record the device and the customer at intake

Choose the device category, brand and model when creating a repair job. Record contact details, symptoms, accessories and agreements with the customer. Customer history keeps earlier jobs accessible. Print a thermal repair intake receipt; A4/PDF documents and invoices are available with Pro and Ultra.

Track diagnosis, parts and collection

Assign the repair to a technician and update its status as work progresses. A dedicated waiting-for-parts status separates blocked jobs from work in progress. Choose the classic dashboard, CRM layout or service desk view. Share a repair-status link with the customer. SMS in Pro and Ultra requires your own Sendly or SMSAPI account, with provider charges paid separately.

Choose the scope your shop needs

Pro and Ultra include parts inventory and analytics for tracking repair costs and results. Starter includes one owner account and up to 200 repair jobs per month; its industry is assigned by the platform administrator. Pro and Ultra let you configure your industry yourself. Try the public demo with example data before creating repair jobs for your own customers.

Choose the right plan for your repair shop.

Starter is free forever. Pro: 5 € a month, VAT included. Unlimited Ultra: 7.50 € a month, VAT included.

Starter

A practical start for a one-person workshop.

Free

Free forever

Core repair job management for a one-person workshop.

  • 1 owner account
  • Up to 200 repairs a month
  • Repair jobs, status tracking and change history
  • Customer records and repair history
  • 80 mm thermal intake receipts

Pro

The complete toolkit for a growing workshop.

Recommended
5 € / month, VAT included

VAT included

For teams that need invoicing, inventory, reporting and customer notifications.

  • Up to 5 user accounts, including the owner
  • Up to 1,200 repair jobs per month
  • Repair jobs, status tracking and change history
  • Customer records and repair history
  • Thermal intake receipts, A4/PDF documents and invoices
  • SMS notifications, online repair requests and parts inventory
  • Reporting and automatic backups

Ultra

All Pro modules, without user or repair-job limits.

7.50 € / month, VAT included

VAT included

All Pro modules, with unlimited user accounts and repair jobs.

  • Unlimited user accounts, including the owner
  • Unlimited repair jobs per month
  • Repair jobs, status tracking and change history
  • Customer records and repair history
  • Thermal intake receipts, A4/PDF documents and invoices
  • SMS notifications, online repair requests and parts inventory
  • Reporting and automatic backups
Tailored

Custom

Set user limits, monthly repair-job limits and modules to match your workshop.

Your own infrastructure

Standalone

Host RepairWizard on your own computer or server without a cloud subscription. You manage installation, updates, access security and backups.

Monthly prices shown in EUR, VAT included. Billing is in PLN. SMS requires your own Sendly or SMSAPI account; provider fees are billed separately.

Frequently asked questions

Need help choosing? Email us ↗

Does the software support my industry?

Choose electronics, home appliances, bicycles and scooters, audio and instruments, air conditioning and ventilation, watches and jewellery, footwear and leather goods, printers and office equipment, or a universal preset with custom categories. Self-service configuration is available in Pro and Ultra. In Starter, the platform administrator assigns the industry and can also enable the full module. Switching industries does not change saved job details.

What does the free trial include?

You get access to Ultra for 14 days, with no payment card required. After the trial, choose Pro or Ultra, or continue on free Starter with one user account and up to 200 repair jobs per month.

Do I need to install anything?

The cloud edition works in a web browser with an internet connection. The self-hosted edition is installed on your own computer or server.

Can I work with a team?

Yes. Pro supports up to five user accounts, including the owner, and 1,200 repair jobs per month. Ultra has no user-account or monthly repair-job limit. Starter includes one owner account.

Can I choose only the modules I need?

Yes. With Custom, we agree on user limits, monthly repair-job limits and enabled modules. Your quote shows the price excluding and including VAT.

How can I download my data?

You can download a backup of your workshop database from the dashboard. Each cloud workshop has a separate SQLite database. With the self-hosted edition, the database is stored on your own infrastructure.

Can I see the system without registering?

Yes, open the demo with sample data. Create your own workshop to manage real repairs.

How is SMS billed?

SMS notifications in Pro and Ultra require your own Sendly or SMSAPI account. Your SMS provider charges separately for messages.

What is the self-hosted edition?

The self-hosted edition runs on your own computer or server without a cloud subscription. You are responsible for installation, updates, access security and backups.

Explore real repair workflows and choose between cloud software and a self-hosted installation.

Phone repair shop management software

Manage a phone repair shop with RepairWizard: device intake, repair status, customer history, documents and parts. Cloud and self-hosted options.

Explore details

Computer and laptop repair shop software

Run computer and laptop repairs in RepairWizard: repair jobs, customer history, technician assignments, parts, documents and charges in one system.

Explore details

Self-hosted repair shop software or cloud?

Compare RepairWizard cloud and self-hosted standalone software: access, data storage, updates and backups for your repair shop.

Explore details

Start with the free Starter plan.

One owner account and up to 200 repair jobs per month. No payment card required. Free forever.

Your workshop starts here.

Start with a 14-day Ultra trial. No payment card required. After the trial, choose Pro or Ultra, or continue on free Starter.

Configure your industry in settings with Pro or Ultra. For Starter, the platform administrator can assign the appropriate industry.

We suggest a subdomain based on your workshop name. You can edit it before registration.

We will email you a one-time registration link. Confirm your email address to create your workshop account and open the dashboard. You can set a password later.

Learn how we process your data in our .

Ask about the self-hosted edition.

Tell us about your workshop and hosting requirements. We will send you details of the self-hosted edition.

Read our .

You can also email gsmfix24@gmail.com.

Welcome back.

Open your workshop dashboard.

Privacy policy

1. Personal data controller

The controller of personal data collected through the RepairWizard website and cloud platform (available at repairwizard.eu) is the owner of RepairWizard. For data protection matters, contact gsmfix24@gmail.com.

2. What data do we collect, and why?

We process personal data for the following purposes:

  • Registration and management of a SaaS cloud account: name, email address, workshop name, password stored as a secure cryptographic hash (bcrypt), workshop subdomain and IP address (legal basis: Article 6(1)(b) GDPR — performance of the electronic services contract).
  • Repair services and repair management: end-customer data entered by the user (name, phone number for SMS notifications, device and fault description). The user is the controller of their customers’ data, and RepairWizard acts as a processor under Article 28 GDPR.
  • Contact and technical support: handling enquiries via email and forms (legal basis: Article 6(1)(f) GDPR — the controller’s legitimate interest).

3. Database isolation and security

Data security is fundamental to RepairWizard’s architecture. Each registered workshop receives its own physically separate SQLite database. Your workshop and customer data are not stored in a shared table with other organisations.

Export your workshop database from the dashboard. Pro and Ultra include automatic backups. With the self-hosted edition, you manage backups yourself.

4. Cookies and browser storage (LocalStorage)

The website uses cookies and browser storage technologies:

  • Essential (technical): for login, secure user sessions, CSRF protection and remembering cookie consent. Without these cookies, the service cannot function correctly.
  • Functional: for remembering interface preferences, such as light/dark mode and accent theme.

You can change cookie settings in your browser at any time.

5. Data recipients (service providers)

Data may only be shared with trusted organisations supporting the service:

  • Server infrastructure and hosting providers (servers located in the European Union, Hetzner Online GmbH).
  • SMS gateways, such as Sendly and SMSAPI — only when the SMS notification module is used and on the user’s instructions.

6. Your rights under GDPR

Every data subject has the right to:

  • Access their personal data and receive a copy.
  • Have inaccurate data corrected.
  • Have data erased (the right to be forgotten) or processing restricted.
  • Transfer their data to another system.
  • Object to the processing of their data.
  • Lodge a complaint with the supervisory authority (the President of the Polish Personal Data Protection Office — UODO).

7. Data retention period

Data is stored for the duration of the SaaS account. After the service ends, data may be retained for the period necessary to meet legal and tax obligations or until claims are time-barred. Users may request permanent deletion of their instance and database at any time.